Return & Refund Policy

1. Coin & Credit Purchases

Welcome to the Alyce Escort Refund Policy. All Payments for purchases of platform coins or Credits are generally considered final. When utilizing our premium services, users and independent companions must understand our financial guidelines.

Once Credits are added to an escort's digital wallet, they cannot be exchanged for cash, transferred to other platform accounts, or refunded to the original payment method—whether that be a bank account, credit card, or UPI. The primary purpose of these Credits is to facilitate internal platform promotions, not to serve as a liquid currency. By finalizing Payments on Alyce Escort, you acknowledge and agree to this core tenant of our Refund Policy.

We recommend that providers purchase Credits incrementally to gauge the effectiveness of their advertising campaigns before committing to large Payments. Alyce Escort strives for transparency, so you always know exactly what you are purchasing before checkout.

2. Ad Promotions & Status

Credits are primarily used to boost profile visibility through 'Live' status, profile bumps, and featured listings. Understanding how these features interact with our Refund Policy is crucial for maximizing your return on investment.

3. Account Suspensions & Bans

Alyce Escort maintains a zero-tolerance policy for fraudulent behavior, scamming, misrepresentation, or the posting of illegal content. If an account is banned or suspended for violating our Terms of Service, all remaining wallet balances, Credits, and active promotion periods are immediately forfeited.

No refunds will be issued under these circumstances. We dedicate significant resources to keeping the Alyce Escort community safe, and this strict Refund Policy regarding banned accounts serves as a financial deterrent against bad actors attempting to exploit our platform or our clients.

4. Technical Failure & Billing Errors

While we utilize robust enterprise-grade payment gateways, technical anomalies can occasionally occur. In rare cases of verified double-billing, server timeouts during transaction processing, or technical failure on our platform's backend, we are committed to making things right.

If you believe you have been incorrectly charged for Credits, you must contact our billing support team within 48 hours of the transaction. We will investigate the backend logs. If a technical fault is verified on the Alyce Escort side, we will process a manual reversal of the Payments to the original payment source. Please note that standard banking delays apply, and the refunded amount may take 7-10 business days to reflect on your bank statement.